Contact information

Contact Us

We're always happy to help. Whether you have a question about sizing, your order, delivery, or our products, our team is here to assist.

Email: contact@velarocycling.co.uk

Address: 

Suite 8, 2nd Floor,

Cragside House

52 Heaton Road

Newcastle Upon Tyne

NE6 1SE

We aim to respond to all enquiries within 24 hours (Monday–Friday). During busy periods or weekends, responses may take slightly longer, but we will always endeavour to reply as quickly as possible.

To help us assist you efficiently, please include your order number (if applicable) and a brief description of your enquiry in your email.

We appreciate your patience and thank you for choosing Velaro.