Legal notice

Legal Notice

Last Updated: July 2026

Welcome to Velaro ("Velaro", "we", "our", or "us"). This Legal Notice governs your use of our website and the purchase of products from Velaro Cycling. By accessing our website or placing an order, you agree to be bound by the terms set out below.

Company Information

Velaro is a UK-based cycling apparel brand specialising in premium performance cycling clothing.

For all enquiries, please contact:

Email: contact@velarocycling.co.uk

Address:

Suite 8, 2nd Floor

Cragside House

52 Heaton Road

Newcastle Upon Tyne

NE6 1SE

Website Use

The content of this website, including images, graphics, logos, product descriptions, branding, and other materials, is provided for general information and shopping purposes only.

We reserve the right to modify, update or remove website content, pricing, product specifications or availability without prior notice.

Unauthorised use of this website or any of its content may give rise to a claim for damages and/or constitute a criminal offence.

Intellectual Property

All content displayed on this website, including but not limited to:

  • The Velaro name and logo
  • Product designs
  • Photographs
  • Graphics
  • Website design
  • Marketing materials
  • Product descriptions

is the intellectual property of Velaro unless otherwise stated and is protected by UK and international copyright, trademark and intellectual property laws.

No material may be copied, reproduced, distributed, modified or used for commercial purposes without our prior written permission.

Product Information

We make every effort to ensure product descriptions, sizing information, colours and images accurately represent our products.

However:

  • Colours may vary slightly depending on your screen or device settings.
  • Minor manufacturing variations may occur.
  • Product specifications may change as part of continuous product improvement.

Such variations do not constitute defects.

Pricing

All prices displayed are shown in Pounds Sterling (GBP £) unless otherwise stated.

Prices may change without notice but will not affect orders already confirmed.

Where applicable, UK VAT will be included in the purchase price.

Customers outside the United Kingdom may be responsible for any import duties, customs charges, taxes or local handling fees imposed by their country. These charges are the responsibility of the customer and are not included within our product or shipping prices.

Orders

All orders are subject to acceptance and stock availability.

We reserve the right to:

  • refuse or cancel any order;
  • limit purchase quantities;
  • cancel orders where pricing errors or technical issues have occurred.

If payment has already been taken for a cancelled order, a full refund will be issued to the original payment method.

Shipping

Orders are processed in accordance with our Shipping & Delivery Policy.

Delivery times are estimates only and cannot be guaranteed.

Velaro is not liable for delays caused by:

  • courier services;
  • customs clearance;
  • weather conditions;
  • industrial action;
  • events beyond our reasonable control.

European Orders

We welcome orders from customers across Europe.

Please note that deliveries to European destinations may be subject to customs procedures, import VAT, duties or additional local charges depending on the destination country and applicable laws.

Customers are responsible for complying with their local import regulations and for payment of any customs duties, taxes or import fees that may arise after shipment.

Delivery times to European destinations may vary due to customs processing.

Limitation of Liability

To the fullest extent permitted by law, Velaro shall not be liable for any indirect, incidental, consequential or special damages arising from:

  • the use of our website;
  • delays in delivery;
  • temporary website outages;
  • loss of profits or business;
  • third-party courier services.

Nothing within this Legal Notice excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

Governing Law

This website, all purchases made through it, and these terms are governed by the laws of England and Wales.

Any disputes arising in connection with the use of this website or purchases from Velaro shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your country of residence provide otherwise.

Consumer Rights

Nothing within this Legal Notice affects your statutory rights under:

  • the Consumer Rights Act 2015 (UK);
  • the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK);
  • or any applicable mandatory consumer protection legislation within your country of residence where required by law.

Changes to This Legal Notice

Velaro reserves the right to amend or update this Legal Notice at any time. Any changes will take effect immediately upon publication on this website.

Continued use of the website following any updates constitutes acceptance of the revised terms.

For any legal or general enquiries, please contact:

Velaro Cycling